She Was Suffering From EDS
It was during her college that she found out that she is suffering from Ehlers-Danlos syndrome, also called EDS. In here, the nerves of the person start deteriorating, leading to hearing loss.
Source: torrancearts.org
While all this was shattering, what was even more difficult for her was the fact that her dream of getting major in music was ripped out. She felt that she will never be able to pursue music.